Comprehensive TopResume Review
Pictures was taken on topresume.com
August, 2022 Last Update
- easy sign-up process
If you study TopResume reviews, you will find out that there are many negative opinions from former clients. Why does it happen so? TopResume positions itself as a company that can help you with writing a resume or cover letter. But why are there so many clients who are unsatisfied with the cooperation with this company? To sort it out, we prepared our full TopResume review. We will try to determine if TopResume is a good or bad company to ask for help.
What is a TopResume?
Before we answer the most important questions, such as: is topresume legit and is topresume scam, we have to sort out what is TopResume. TopResume is a resume and cover letter editing/writing service. According to the information from the Internet, TopResume has existed since 2010. The owner of the TopResume website has several similar websites, but TopResume.com seems to be the biggest one. The TopResume website includes positive reviews from clients, but we can find only negative reviews if we look through testimonials on independent sources.
Whether to use this service depends on you. But before you accept your decision, we would like to provide full details about this company. After reading this article, you will understand that it is not good to rely on TopResume.
Advantages and Disadvantages
In order to quickly understand if a topresume is worth it, we propose to view its advantages and disadvantages. They are based on testimonials from former clients.
- Easy sign-up process;
- The company has existed for a long time.
- Unjustifiably high prices;
- Poor customer service;
- Absence of attentiveness from writers;
- The writing process of resumes is long (approximately one to two weeks);
- Presence of additional charges (for example $50 to call and speak with your writer, moreover time is restricted, you will have just 30 minutes).
Speaking about the online reputation of TopResume.com, we can say that it is ambiguous. Of course, the TopResume website has only positive reviews. At the same time, according to the BBB rating, TopResume is a bad company for cooperation. Still, Trustpilot and SiteJabber have good top resume com reviews. We want to highlight that BBB does not allow you to delete reviews. You can conclude yourself.
Are There Any Guarantees?
According to the website of topresume, it offers a 60-day guarantee. What does it mean? In this case, if you are not getting two times more job interviews within 60 days after you receive a written resume from the writer, a company promises to write it again one time for free. In practice, everything changes. First, only certain packages are eligible for this guarantee.
Secondly, there are no actual guarantees. Clients indicated that the dispute process with topresume is really difficult. Representatives of the company will tell you that they will try to resolve the issue by their own efforts. If they fail to do this, they will forward your case to American Arbitration Association or JAMS. But why does a company not want to resolve the problem via ordinary courts?
TopResume offers the next services:
- Resume Writing Packages;
- Federal Resume Writing;
- Military Transition Resume;
- Academic CV Writing;
- LinkedIn Profile Makeover;
- TopInterview Expert Coaching;
- Free Resume Critique.
There are several ways to start. On the home page, you can upload your resume or cover letter for a free expert review. But be prepared that all recommendations will come down to that you have to rewrite your resume or cover letter. Such feedback pushes people to purchase a package on TopResume. Of course, first, you will have to pay for your order. Remember to upload information about yourself that should be included in your resume as TopResume does not ask to do this. If you forget about this, you will receive just several lines.
TopResume offers three packages. “Professional Growth” is the cheapest, it costs $149 and your order will be performed by a standard writer. The “Career Evolution” package is almost the same as the previous one. It costs $219. Additionally to your resume, you will get a cover letter. If you purchase this package, you will get a 60-day guarantee. The “Executive Priority” package costs $349. A better writer will perform your order, and moreover, you will get filling in your LinkedIn page.
Many clients stayed unsatisfied with the quality of the order. It seems that writers simply use templates for various working fields. Moreover, writers do not follow the instructions of the clients. They do not even remind you to upload information about yourself.
TopResume offers so many ways to contact them. When you go to the “Contact Us” section, you may think that you will 100% get an answer to your question. You can send an email, call by phone, contact via social media, or use live chat. In reality, none of these ways will help to reach the customer support managers instantly. You will have to wait at least several hours or even a day to get feedback.
Are There Extra Offers?
TopResume does not offer extra features or services, except for the advanced packages. We are speaking about a 60-day guarantee, for instance.
Rely on The Best Resume Company
As we can conclude from our topresume review, it is a bad idea to ask for help from this company. We have talked about their prices, quality, customer support, and other important elements. There are problems in every section of TopResume operation. Therefore, we advise you to search for better help with your resume and cover letter.
Is TopResume Legit?
We may conclude that TopResume is not a legit company. There are no actual guarantees. There is no exact information on how to get money back if you are not satisfied with the quality.
Is TopResume a Scam?
TopResume is a real company that has existed since 2010. But they have to make all efforts in order to make prices correspond to the quality.
Is TopResume Good?
We can’t say that TopResume is a good company. They ignore clients` requirements, customer support is absent, prices are overpriced for such low-quality resumes and cover letters.
Is TopResume Safe?
Is TopResume Trustworthy?
If we look at reviews from Trustpilot and SiteJabber, we may conclude that TopResume is a trustworthy company. Still, negative reviews can be deleted from both websites. In the situation with BBB, there is no possibility to delete negative reviews, and BBB has many bad testimonials about TopResume. Therefore, we can’t say that TopResume is a reliable service.
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